Tell us about the work.
The questionnaire asks about your services, customers, service area and photos. Allow ten to thirty minutes. If you already have a site, we can read its public details to start your answers, and you check and finish them.
How we work
We build your website. We help you run it.
We turn what you know about your business into a website customers can use. Your Console keeps their details together, with forms for quotes and invoices and workflow tools that prepare your follow-ups. We help with setup and keep your site current as your business changes.
waltshomerepair.example
The build
From your answers to a working website.
We handle the writing, layout and build. You check the business details and decide when the finished site can go public.
We write, design and build.
Your services decide what the pages need to explain. We arrange your work, your answers and your contact options around the decisions a customer makes before getting in touch.
Your finished preview is in front of you within 48 hours of us having both your completed questionnaire and your first payment.
Review it before anyone else sees it.
Check the wording, photos and details on the preview. Ask for as many changes as you need before launch. The site goes public after your approval and once your domain is set up.
Start with one useful workflow.
Pick a job you already need help with: a missed call that needs a text back, an estimate that needs a follow-up, or an appointment reminder. We help check the wording and the settings. You connect any provider accounts that need your authorization.
The people
The two people behind Plainsmith.
Jason builds the software. Tadar shapes how a business is presented. Both have a part in the site you receive.
Jason Walls
Co-Founder & CEO
He works from Golden, Colorado, and came to software from four trades — drilling, roofing, cabinets, machining. He started Plainsmith for the outfits he had worked alongside, whose good work was hard to find online.
He builds the platform every site runs on: the pages, the tools, and the console behind them. He is responsible for your website build and custom tools, and handles technical problems when you contact us. He prepares the site for Tadar to review before launch.
Tadar Puakpaibool
Co-Founder & Chief Marketing Officer
He has spent 15+ years in marketing and advertising, leading campaigns, launches and creative work for brands including Red Robin and Procter & Gamble. His work has ranged from national advertising and digital experiences to launching new restaurant concepts and bringing campaigns into market.
At Plainsmith, he decides how each business gets presented — what the site leads with, what it says, and what a customer needs to see before they call, book or ask for a quote. He makes those calls trade by trade, then reviews the finished site before it goes live.
“Great marketing isn’t about doing more. It’s about knowing what matters.”
When the business changes
Send an edit request from your account when your hours, services, prices or photos change. Five edit requests are included each month, and one edit request can hold a whole list of changes.
When you want to use more of the plan
Open the workflow library in your Console. The workflow tools are included, so switching one on does not start another Plainsmith subscription. Its settings and any connection it needs still get checked with you.
When something needs attention
Email support@plainsmith.co. Jason and Tadar handle support directly. We are a two-person team without an overnight support desk. The Security page explains how we report an incident and how we recover.
Before you decide.
We’ll tell you when something else fits better.
A service business needs customers to understand the work, get in touch and know what happens next. That is the work this plan is built around. If you need a dedicated dispatch system, a complex customer portal or a tool beyond the included library, we scope it separately or point you toward an existing product.
The website and Console are not designed to store medical records or card numbers. Use a service built for those records.
How custom work is quotedYou can leave with your business information.
Your domain, words, photos and logo are yours. Buying out the website also transfers its design and code. If you cancel without buying it out, the site comes down when your paid period ends, and your records stay available through the read-only Console and its exports.
Cancellation and buyout costs