Three scheduled texts: booking, 48 hours out, morning of. No deposit taken. For the businesses where asking for money up front would cost more than the odd empty slot.
These are the messages, in full. They go out under your name, so read them before you buy them, and change any of them at setup.
On booking · the confirmation goes out on the spot
Sent from your numberFairhaven: you’re booked Thursday 9:00 am with Ruth. Reply C to confirm, R to reschedule.
Their replyC
48 hours before · the one that does the work
Sent from your numberThursday 9:00 am with Ruth, still good? Reply C to confirm or R to move it.
Their replyR — can I do the afternoon instead?
Sent from your numberNo problem. 2:30 or 4:00 Thursday?
Their reply2:30
Morning of · the last nudge
Sent from your numberSee you at 2:30 PM today, Idris.
And when the visit is yours to make, the same rung carries the window
Sent from your numberWe’ll be at yours between 9 and 11 this morning.
A customer who moves 48 hours out frees a slot you can still fill. The same customer going quiet costs you the hour.
Some trades can't ask for money up front without losing the booking. This is the version for you.
“Reply C” gets answered. “Please confirm your appointment at your earliest convenience” doesn't.
Somebody calling around on Wednesday afternoon, or nobody calling at all and a no-show rate you've stopped noticing.
Every tool comes with your website plan, set up and tested on your line, switched on from your Console when you want it. You own all of it: the tools, the number, every contact in them. Need a custom tool? The $49 audit maps your workflow and credits toward the tool.