Three jobs finished, three invoices out, nobody paid. Watch the reminders go out and the money come back.
These are the messages, in full. They go out under your name, so read them before you buy them, and change any of them at setup.
Day 3 · the first reminder goes out
Sent from your numberHi Ellen, invoice #1043 for the water heater is still open ($780). Here’s the link if it’s easier: pay.brightwater.co/1043
Sent from your numberHi Ray, invoice #1041 for the shower valve is still open ($240). Here’s the link if it’s easier: pay.brightwater.co/1041
Sent from your numberHi Tara, invoice #1039 for the kitchen rough-in is still open ($1,450). Here’s the link if it’s easier: pay.brightwater.co/1039
Their replyEllen: Sorry! Completely forgot. Paying now.
Day 7 · the second one, only to those still open. The split offer is an option you switch on at setup.
Sent from your numberHi Ray, your shower valve invoice #1041 ($240) is still showing unpaid on my end. If it’s on its way, ignore me.
Sent from your numberHi Tara, just the open invoice #1039 ($1,450). Happy to split it across two payments if that helps.
Their replyTwo payments would help a lot actually. Sending the first half today.
Day 14 · the last one, and only Ray is still open
Sent from your numberHi Ray, last reminder from me on the shower valve invoice, promise. If there’s a problem with it, tell me straight and we will take care of it.
Day 3, day 7, day 14. A fixed, calm cadence. Nobody has to decide when it stops being rude to ask, because it never is.
The moment an invoice is marked paid it drops out of the sequence. No customer gets chased for money they have already sent.
The reason invoices go unchased is that asking feels rude when you liked the customer. The tool asks in the same calm register on a fixed schedule, so it never reads as personal.
Scrolling your bank app on a Sunday trying to remember who paid, then deciding you will “mention it next time”, and not mentioning it.
Every tool comes with your website plan, set up and tested on your line, switched on from your Console when you want it. You own all of it: the tools, the number, every contact in them. Need a custom tool? The $49 audit maps your workflow and credits toward the tool.