You’re under a sink when the phone rings four times and stops. Then your line picks up. Listen.
These are the messages, in full. They go out under your name, so read them before you buy them, and change any of them at setup. Pick your trade above and the wording follows it.
30 seconds later — the text-back is written, your tap sends it
Sent from your numberHi, it's Walt at Walt's Home Repair. Sorry we missed you, we're on a job. What do you need?
Their replyHi, my fence gate won't latch anymore. Any chance someone can look at it this week?
Sent from your numberWe can do that. Walt has Thursday 9–11am or Friday 1–3pm open — want either of those?
Their replyThursday 9 works great
Sent from your numberYou're booked, Thursday 9–11am, gate repair. We'll text when we're on the way. 👍
No new number to give out and nothing to change about how you use your phone. You switch on forward when busy or unanswered in your phone settings, a carrier feature on any network and either kind of phone, and point it at a voice number we set up for you. Calls you answer never reach it. The ones you cannot get to ring through after four or five rings, and what you are about to hear is what happens next. Turn the forwarding off and it stops, the same day.
These are the actual renders your line speaks, from a voice-only number in your own name, the same voice, word for word. Callers hear it at telephone bandwidth; the caller’s side is shown as a transcript.
Voice sample: home repair. Your line speaks your business name, your openings and your prices, in the same voice and your words.
Some callers won’t talk to a recording, so the text lane catches them. Watch it below: the text-back is written seconds later, and your part is three taps.
A missed call became a booked job either way: answered and booked in-call with zero taps, or caught by text with three.
The in-call booking you hear above is the full version, switched on per business once its legal review clears; every setup runs the catch-by-text path today, and every text waits for the owner’s tap.
A call you can’t take gets picked up, not voicemailed. The recording above is the real thing. That matters: someone who reaches a voicemail can just as easily dial the next name on the list, and this holds them at the exact moment they’re deciding who gets the job.
It offers two genuine openings from your week, the caller presses 1 or 2, and the slot is checked again at the moment they press, so a just-taken time gets fresh options instead of a double-booking. You get the ping, not the phone tag.
“What would a fence run me?” gets a price range, spoken from the rates you set, and the firm-up text is drafted for your review before anything is promised in writing.
Confirmations, quote firm-ups and text-backs are written for you and sent from your own number on your tap. A caller who leaves a message instead has it transcribed and texted to you. You read it between jobs, never dialing into voicemail once.
Checking voicemail from the truck, then finding out at 7pm the job went to whoever answered first, which is usually whoever answered at all. You miss calls because you're doing the work, so this answers while your hands are full.
Every tool comes with your website plan, on monthly or annual billing. They set up on your own number, with no carrier paperwork to wait on. Your website subscription keeps everything running. The answering line itself is a voice-only number in your own name, about $1.15/mo plus roughly a cent a minute, billed by Twilio to your own account at cost. You own it all: the tools, the number, every contact in them. Need a custom tool? The $49 audit maps your workflow and quotes the tool, and the $49 comes off that tool in full.