The job is done and the customer is pleased. That is the only moment they will ever write you a review.
These are the messages, in full. They go out under your name, so read them before you buy them, and change any of them at setup.
Two hours after the job is marked complete · everyone gets the same text
Sent from your numberHi Priya, thanks for having us today. If anything wasn’t right, reply here and I’ll fix it. Otherwise, twenty seconds on a review helps us more than anything: g.page/alderoak/review
Same text, different customer
Their replyThe kitchen floor was still sticky when we got home
The tool flags it to your phone · you reply
Sent from your numberThanks for telling me. I’ll swing back tomorrow morning and redo the floor, no charge.
Nobody writes a review three weeks later. Two hours after a job they were happy with, far more people will.
Every customer gets the same text, and the ones with a problem tell you first, because you asked. A complaint you can still fix is worth more than the review it would have become.
Everyone gets the same ask and the same link. No rating filter decides who gets invited. That plainness is also what the review platforms’ rules require.
Connect your Google listing once and a 1- or 2-star review texts you the day it lands — so you reply while a calm answer still changes what the next customer reads. Run your website with us and your newest reviews show on your own pages too.
Meaning to ask, feeling awkward about asking, and watching a competitor with worse work outrank you on the strength of forty reviews.
Every tool comes with your website plan, set up and tested on your line, switched on from your Console when you want it. You own all of it: the tools, the number, every contact in them. Need a custom tool? The $49 audit maps your workflow and credits toward the tool.