Websites for bakeries & cafés

A bakery website built for today’s pastry and next month’s cake.

Some customers need today’s hours. Others are planning a cake three weeks from now. Make both easy: show what you bake, when you’re open, how custom orders work, and when customers need to get their order in. Built from a 10-to-30-minute questionnaire, in front of you in 48 hours. $40 a month, five edit requests a month from your account.

goldencrumb.com

Open the sample website to try it on your phone.

Open goldencrumb.com ›
notice the oven board — bake times, not marketing

An example, not a template. Golden Crumb Bakery is not a real company. The reviews, the prices and the photographs are written examples. What this site shows is what we would suggest for a bakery. Yours will show what you want it to, including the reviews: send us your Google profile link and your best ones go on the page word for word, first name and last initial.

Qualifications you want to share

Tell us which qualifications you’d like customers to see. We can include certifications, licenses and insurance details you provide.

What we can build into a bakery site

We studied how neighborhood bakeries turn a 9pm cake inquiry into a deposit — these are the conventions your customers already expect. The questionnaire is where you pick which of these belong on your site.

Hours people can trust

Bakery hours are irregular on purpose — closed Mondays, done at 2pm, open until sold out. When your site and reality disagree, someone drives to a locked door. The bakeries that get this right post “Closed Mondays & Tuesdays” plainly; in this trade, a Monday closure is itself a craft signal.

Sell-out notices that earn pre-orders

“Once we sell out, we close for the day” reads as integrity, not hype — the best bakery sites say it plainly. Put it on the site and scarcity becomes held orders — the ones that handle it well tell people to “call early and we’ll hold your order.”

Cake rules in writing

Three weeks for celebration cakes, months for weddings, and “the date is not reserved until the deposit is received”. Publish the rules and every cake inquiry arrives already agreeing to them.

A custom-order form that collects the whole order

Date needed, servings, flavors, a photo of what they have in mind — collected up front, with your lead time posted so nobody asks for a wedding cake by Thursday. Your first reply is a yes and a price instead of five questions.

$40/mo

Your website, Console and workflow tools. Writing, hosting and upkeep included.

48 hrs

Your first preview after your questionnaire and payment. Complete the launch checklist, then ask us to launch.

Cancel anytime

No exit fee. Your site stays up through the period you’ve paid for.

Or $400/year. Save $80 on twelve monthly payments.

See all pricing →Send me the questions ›

Your domain is registered in your name and billed at cost, about $11 a year.

Your mobile plan and optional voice line

The tools draft the message; you review it and tap to send on your phone. Texts use your carrier plan, with no per-message fee from Plainsmith.

The optional front desk answers calls you forward when you can’t pick up and prepares a text reply. We check forwarding on your number during setup. Its Twilio voice line costs about $1.15 a month plus about a cent a minute, billed to your own account. See provider costs.

Cancellation and refunds

Cancel from your account. Your website comes down and workflows stop at the end of the month or year you paid for.

You have 14 days to request a refund, starting when we send the finished website for review. We return your full website payment, including $400 if you paid annually. Domain registration is nonrefundable; you keep the domain.

Your Console stays open in read-only mode, free, so you can download your contacts, messages and appointments.

Buying the website to host elsewhere

Your domain, words, photos and logo belong to you from the start. The website’s design and code cost $499 less your plan credit to buy.

Monthly: this month’s $40 comes off. Annual: we credit $400 divided by 12 for each unfinished month, including the month you’re in. Your account shows the exact price.

Your files and hosting setup arrive within seven days. You take over hosting, updates and renewals. After a buyout, hosting and workflow service finish with your current billing month. Read the ownership terms.

Where we stop, plainly

We build the front of your bakery — the site people find, the menu they read, and the follow-up on cake and catering inquiries. We are not a bakery operations platform, and we won't pretend to be one.

Your POS stays your POS

Square, Toast, Clover — whatever rings up the counter keeps ringing up the counter. We point your site's buttons at it rather than replacing it.

Online menu ordering lives elsewhere

If you take full online orders with a cart and pickup windows, that belongs in an ordering platform. Give us the link and it becomes your site's main button.

No production or inventory scheduling

Bake schedules, recipe costing and stock are their own software. We'll build the board page — most bakeries keep it as a typical day's bake with a "follow us for today's" line, and if you want it truly daily, an email each morning is one of your five edit requests.

What we're actually good at here

Being found and trusted at a glance is one place small bakeries quietly lose money; the 9pm custom-cake inquiry that never gets answered is the other.

Fair questions

What does the website cost?
The plan is $40 monthly or $400 annually. Hosting, SSL and monitoring are included; your domain is extra at registry cost. Cancel to stop renewal at the end of your paid month or year. The site comes down then unless you buy it out. You can ask for a full website refund within 14 days of us sending your finished site.
How much time do you need from me?
Allow 10 to 30 minutes for the questionnaire about your menu, hours and custom-order rules. Add the photos you have. We handle the writing and build, then send the finished site within 48 hours of receiving your answers and payment.
What about my domain?
Keep your current domain and registrar, or have us register a new domain in your name. Domains we register are billed at registry cost, with no markup at registration or renewal. Before connecting the new website, we check any records your existing email depends on.
Can search engines and AI tools find my business?
We describe your services and location on the page and in the information search engines read. This helps them understand your business. We can’t promise a ranking, recommendation or number of inquiries.

The website is half of it

Keep track of unanswered cake quotes and balances due before pickup. The workflow tools draft reminders for you to check and send, and they come with your website plan.

The wedding inquiry that goes quiet

When a customer hasn’t answered your cake quote, the quote chaser drafts a follow-up for you to review and send.

The balance due before the event

Invoice nudges on day 2, 7 and 14 mean you’re not chasing money the week of a wedding.

The multi-day order

A three-tier order blocks the days it actually needs, so nothing else gets promised over the top of it.

Collection reminders are written for the morning of, so cakes leave on time. All of it books into the calendar that came with your build, set to the hours you actually work, so a pickup or a tasting lands on a day you can actually bake for. Try the tools ›

Before you decide

Is Plainsmith right for a bakery taking custom orders?
Yes, especially if you take custom orders while doing the baking. The website can explain cake sizes and order deadlines; included workflow tools help you follow up on inquiries and unpaid balances. It doesn’t replace a bakery POS, ingredient costing or inventory system. Tell us what you already use so we can check the fit.
Do I have to learn software?
You use the Console to review messages and keep track of work. The front desk can take a missed call while you’re busy and prepare a reply. You check the words before sending them from your phone.
What does it cost with tools?
Your plan includes the workflow tools and their setup. The front desk also needs an answering line, billed separately by Twilio for its voice number and calls. See the provider costs on our fees page.

And when the job comes in, it lands here

Every site we build comes with a console — tools or no tools. It is the back room of your own website at yourdomain.com/console, on the phone behind the counter and the desktop at home. For a bakery, the screens that earn their place:

Orders for the week

Custom orders by pickup day, with the allergy notes on the order rather than in a text thread.

Deposits taken, and not

Which cakes are paid for and which are a promise, before you start baking.

Pickup day

Today's collections in time order, so the counter knows what is boxed and what is not.

Explore the Console ›

Ten to thirty minutes of questions. Then we build.

The questionnaire asks about your hours, the case, your cake rules, and how you want to come across, in your own words. The 48-hour clock starts when your finished questionnaire lands.