You outgrew Starter, asked what was next, and got a number with a comma in it. You are not being ripped off — that tier is built for a marketing team, and you are three people and a van. The problem is the ladder has no middle rung, and you have been standing on the gap.
Two users. A real CRM, genuinely useful, and the reason most people start here.
Currently discounted from $20. Cheap, and for a lot of small businesses it is enough for a while.
There is no tier here. Nothing at $60, nothing at $150, nothing at $400. If Starter stops being enough, the next thing anyone can sell you is eighteen times the price.
Six seats included, $45 a month for each one after. Automation, reporting, custom objects — a serious platform for a serious marketing function.
Eight seats. Not a conversation a three-van shop is having.
That is $15,600 a year to solve a problem that, for most 1–10 person trades, is four or five specific leaks: the call nobody answered, the quote nobody chased, the slot nobody filled, the invoice nobody sent, the customer nobody rang back.
Professional is the right buy for some businesses at your size. It is worth ten minutes to know which one you are, because these two answers point in opposite directions.
Sixteen prebuilt tools on your own business number: missed-call text-back that books the job, quote and invoice follow-up on a cadence, a calendar built from your real working hours that your website can book into, per-person crew day-sheets, review chasing, win-back, waitlist filling. $149 for the first tool, $49 for each one after, and one $19/month plan covering all of them however many people you employ. Not per seat.
Three tools and the care plan is $247 to start and $19 a month — against $15,600 a year. If you also need the website, that is $10 a month and it is written and built for you inside 48 hours.
And you keep HubSpot Free if you want it. The two are not mutually exclusive — plenty of businesses should run the free CRM as their record of who is who, and let the tools handle the phone.