If you have just been quoted Professional

$7 a seat. Then $1,300 a month. Nothing in between.

You outgrew Starter, asked what was next, and got a number with a comma in it. You are not being ripped off — that tier is built for a marketing team, and you are three people and a van. The problem is the ladder has no middle rung, and you have been standing on the gap.

The ladder, as it actually is

$0
Free

Two users. A real CRM, genuinely useful, and the reason most people start here.

$7/seat
Starter

Currently discounted from $20. Cheap, and for a lot of small businesses it is enough for a while.

?
The gap

There is no tier here. Nothing at $60, nothing at $150, nothing at $400. If Starter stops being enough, the next thing anyone can sell you is eighteen times the price.

$1,300/mo
Professional

Six seats included, $45 a month for each one after. Automation, reporting, custom objects — a serious platform for a serious marketing function.

$4,700/mo
Enterprise

Eight seats. Not a conversation a three-van shop is having.

That is $15,600 a year to solve a problem that, for most 1–10 person trades, is four or five specific leaks: the call nobody answered, the quote nobody chased, the slot nobody filled, the invoice nobody sent, the customer nobody rang back.

Before you sign, work out which it is

Professional is the right buy for some businesses at your size. It is worth ten minutes to know which one you are, because these two answers point in opposite directions.

What the middle rung looks like here

Sixteen prebuilt tools on your own business number: missed-call text-back that books the job, quote and invoice follow-up on a cadence, a calendar built from your real working hours that your website can book into, per-person crew day-sheets, review chasing, win-back, waitlist filling. $149 for the first tool, $49 for each one after, and one $19/month plan covering all of them however many people you employ. Not per seat.

Three tools and the care plan is $247 to start and $19 a month — against $15,600 a year. If you also need the website, that is $10 a month and it is written and built for you inside 48 hours.

And you keep HubSpot Free if you want it. The two are not mutually exclusive — plenty of businesses should run the free CRM as their record of who is who, and let the tools handle the phone.

Fair questions

Is this just a cheaper HubSpot?
No, and that would be a bad thing to be. There is no reporting, no custom fields, no email marketing, no deal stages you design. If what you need is a CRM, a cheap imitation of one is the worst possible purchase. This is the narrow version: the handful of jobs that leak money in a trade, done without anybody logging in.
Can I keep the HubSpot data I have?
Yes — it is yours and it stays yours. Nothing here asks you to migrate anything. If you drop to the free tier you keep your contacts, and the tools run alongside on your phone number.
What if I need Professional in a year?
Then buy it in a year, having spent $19 a month rather than $1,300 in the meantime. You own your number, your carrier registration and every contact, so nothing here has to be unwound first.
Why should I believe the $19 does not become $1,300 later?
Because the plan does not have tiers to climb. Every additional tool is $49 once and the care plan stays $19 however many you own and however many people work for you. If we ever change that, the site you can buy outright for $300 and the phone number in your own Twilio account are both yours to walk away with.